Nicole James Salon in Middletown, New Jersey

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• Jennifer Pricci

  Posted Oct, 04 2019

  Great and talented technicians. It's a shame that 9/10 times I call I get the answering machine (during OPEN hours of operation). I hang up with every intention to call back and sometimes get busy and forget. Then the time I *really* needed to book my appointment is unavailable.
  
  This lack of convenience often has me going to competitors. I have never experienced such reliance on voicemail as I have at this salon. Actually, can't think of any other salon I've received voicemail during operating hours. They do return phone calls, to be clear, but not immediately.
  
  I'm sorry, but for this I've deducted 1 star.

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